FAQ & Contact Us

Small group tours provide a more personalised experience, greater flexibility throughout the day and more time to enjoy the reef without the crowds often associated with larger vessels. Our vessel's size also allows us to access areas of the reef that larger tour operators are unable to reach, giving guests the opportunity to explore a wider variety of reef locations and enjoy a more unique Great Barrier Reef experience. Combined with our flexible approach to site selection, this helps us showcase the reef at its best while adapting to the conditions on the day.

All tours depart from the Clump Point Boat Ramp, located at the end of Clump Point Road, Mission Beach, Queensland. Keep an eye out for the entrance to Clump Point Road, as it can be easy to miss amongst the surrounding rainforest. Please allow plenty of time to arrive, park and make your way to the boat ramp before your scheduled departure.

No experience is required. Our crew will provide a safety briefing and can assist first time snorkellers to ensure you feel comfortable in the water.

Basic swimming ability is recommended. Flotation devices are available for guests who would like additional support in the water.

Children are absolutely welcome on most tours. Please contact us before booking if you have very young children so we can discuss the most suitable option for your family.

Yes. Our introductory scuba diving experiences are designed for beginners and include all necessary instruction and supervision from qualified dive professionals.

Introductory diving is for guests with no previous scuba experience. Certified diving is for guests who hold a recognised scuba certification and wish to explore the reef with a qualified guide.

We recommend bringing swimwear, a towel, sunscreen, sunglasses, a hat, a reusable water bottle and a camera. Any required snorkelling or diving equipment will be provided, however if you prefer to bring your own gear, we're okay with that too.

Yes. Quality snorkelling equipment is provided, including mask, snorkel and fins. Wetsuits and flotation devices are available if required.

Every day on the reef is different, but guests commonly encounter colourful reef fish, turtles, rays, giant clams and a variety of coral species. On occasion we see harmless reef sharks, manta rays and whales on their migration path. Marine life sightings cannot be guaranteed.

Guest safety is our highest priority. If conditions are deemed unsafe, tours may be rescheduled or cancelled. Guests will be offered an alternative date or a full refund.

Cancellations or changes must be made at least 24 hours prior to departure. Cancellations within 24 hours of departure are non-refundable.

Guests who do not arrive on time for departure will be treated as a no-show and are not eligible for a refund.

We specialise in small group experiences, allowing for a more personalised and relaxed day on the outer Great Barrier Reef and our vessel can take up to 6-7 passengers and 1-2 crew. We have comfortable seating behind the skipper and bench seating at the front of the boat.

Yes. Private charters are available and can be tailored to suit your group, including snorkelling, diving, fishing, sightseeing and special occasions.

Yes. We offer transfers to Dunk Island, allowing you to explore its beaches, rainforest trails and stunning tropical scenery.